Upload and Review Guide

Send the file and the destination requirement if you have it. We check whether the layout can be kept, whether certification or notarisation is needed, and reply with a written scope.

Scans and phone photos are accepted for most documents. If legibility is a problem we tell you what to re-shoot rather than guessing at the text.

A second reader reviews the translation against the source before delivery. Terminology stays on the list agreed at intake and formatting is checked on the output file.

We confirm this at intake. Pricing, turnaround and any agency wording depend on the document and the receiving institution, so we state them in writing before work starts and keep pending items marked as pending.

A second reader reviews the translation against the source before delivery. Terminology stays on the list agreed at intake and formatting is checked on the output file.

If it depends on the receiving office we will not claim otherwise. Where the requirement is unclear we say it is unclear and tell you exactly what to ask them.