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Secure and confidential document handling
Reviewed by a second reader

CCPA Privacy Notice

What this involves, and the points we confirm at intake.

File Handling PolicyData Retention PolicyPrivacy PolicyCookie Policy
About us

Typical requests

We translate documents for people and organisations who need a US receiving office to accept the file, so we publish the requirements we work to and confirm the rest at intake.

  • Confirmed in writing: file handling policy.
  • Recorded at intake: data retention policy.
  • Confirmed in writing: privacy policy.
  • Confirmed in writing: cookie policy.
  • Handled per project: privacy & policies.

Scope and handling

Values that depend on the document stay pending until intake confirms them.

ItemHow it is handled
File Handling PolicyAccepted. Handling is confirmed at intake and recorded on the order.
Data Retention PolicyAccepted. Handling is confirmed at intake and recorded on the order.
Privacy PolicyAccepted. Handling is confirmed at intake and recorded on the order.
Cookie PolicyAccepted. Handling is confirmed at intake and recorded on the order.
Privacy & PoliciesAccepted. Handling is confirmed at intake and recorded on the order.
Help CenterAccepted. Handling is confirmed at intake and recorded on the order.

Formatting and terminology

File Handling Policy

  • File Handling Policy
  • Data Retention Policy
  • Privacy Policy
  • Cookie Policy

Send two pages and see

Anything that depends on the recipient is confirmed in writing before we begin.

Max 100 MB per file.

We reply with a written scope, pricing and turnaround.

File Handling Policy

This part explains how file handling policy is handled and what we need from you at intake.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

Data Retention Policy

Sets out how data retention policy is scoped, reviewed and delivered.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

Privacy Policy

This part explains how privacy policy is handled and what we need from you at intake.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

Cookie Policy

This part explains how cookie policy is handled and what we need from you at intake.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

Privacy & Policies

Describes privacy & policies and the points we confirm in writing before work starts.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

Help Center

Sets out how help center is scoped, reviewed and delivered.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

How each item is treated

Values that depend on the document stay pending until intake confirms them.

ItemHow it is handled
File Handling PolicyAccepted. Handling is confirmed at intake and recorded on the order.
Data Retention PolicyAccepted. Handling is confirmed at intake and recorded on the order.
Privacy PolicyAccepted. Handling is confirmed at intake and recorded on the order.
Cookie PolicyAccepted. Handling is confirmed at intake and recorded on the order.
Privacy & PoliciesAccepted. Handling is confirmed at intake and recorded on the order.
Help CenterAccepted. Handling is confirmed at intake and recorded on the order.

Get a written scope before you commit

We review the document, confirm the language pair and the receiving institution, then send pricing and turnaround in writing.

Questions about your file?

Tell us the document type and the language pair, and we will confirm what we need to start.

💬

Request a free quote

Tell us about your document and we will confirm the next step by email.

Send request