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Secure and confidential document handling
Translation that keeps the layout

Privacy Policy

Where Privacy Policy fits, and the parts we cannot confirm without seeing the file.

CCPA Privacy NoticeCookie PolicyFile Handling PolicyData Retention Policy
About us

Common situations

We translate documents for people and organisations who need a US receiving office to accept the file, so we publish the requirements we work to and confirm the rest at intake.

  • Recorded at intake: ccpa privacy notice.
  • Confirmed in writing: cookie policy.
  • Confirmed in writing: file handling policy.
  • Recorded at intake: data retention policy.
  • Recorded at intake: privacy & policies.

From intake to delivery

Covers Privacy Policy end to end — documents, review and delivery.

CCPA Privacy Notice

Second-reader review is mandatory on ccpa privacy notice — not an optional add-on.

Cookie Policy

Formatting is preserved on cookie policy, including tables and stamps.

File Handling Policy

Every file handling policy request gets a named contact and a written turnaround.

Data Retention Policy

Pricing for data retention policy is confirmed after intake and does not move afterwards.

Privacy & Policies

Every privacy & policies request gets a named contact and a written turnaround.

Help Center

Formatting is preserved on help center, including tables and stamps.

CCPA Privacy Notice

Covers ccpa privacy notice end to end, including anything that depends on the receiving institution.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

Cookie Policy

Sets out how cookie policy is scoped, reviewed and delivered.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

File Handling Policy

Describes file handling policy and the points we confirm in writing before work starts.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

Data Retention Policy

Describes data retention policy and the points we confirm in writing before work starts.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

Privacy & Policies

Sets out how privacy & policies is scoped, reviewed and delivered.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

Help Center

Describes help center and the points we confirm in writing before work starts.

Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.

Get a written scope

Answers are limited to what we can confirm at intake.

What do you need from me for ccpa privacy notice?
Send the file and the destination requirement if you have it. We check whether the layout can be kept, whether certification or notarisation is needed, and reply with a written scope.
Can cookie policy be done from a scan or photo?
A second reader reviews the translation against the source before delivery. Terminology stays on the list agreed at intake and formatting is checked on the output file.
Is file handling policy accepted by the receiving office?
Send the file and the destination requirement if you have it. We check whether the layout can be kept, whether certification or notarisation is needed, and reply with a written scope.
How is data retention policy handled?
A second reader reviews the translation against the source before delivery. Terminology stays on the list agreed at intake and formatting is checked on the output file.
What do you need from me for privacy & policies?
Scans and phone photos are accepted for most documents. If legibility is a problem we tell you what to re-shoot rather than guessing at the text.
Can help center be done from a scan or photo?
It depends on the language pair and the document set. We review the file, confirm the receiving institution's requirements, then send the scope and the date in writing — nothing is quoted from a template.

Handling rules

Values that depend on the document stay pending until intake confirms them.

ItemHow it is handled
CCPA Privacy NoticeAccepted. Handling is confirmed at intake and recorded on the order.
Cookie PolicyAccepted. Handling is confirmed at intake and recorded on the order.
File Handling PolicyAccepted. Handling is confirmed at intake and recorded on the order.
Data Retention PolicyAccepted. Handling is confirmed at intake and recorded on the order.
Privacy & PoliciesAccepted. Handling is confirmed at intake and recorded on the order.
Help CenterAccepted. Handling is confirmed at intake and recorded on the order.

Get a written scope before you commit

We review the document, confirm the language pair and the receiving institution, then send pricing and turnaround in writing.

Questions about your file?

Tell us the document type and the language pair, and we will confirm what we need to start.

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Request a free quote

Tell us about your document and we will confirm the next step by email.

Send request